Pisa Airport
As the main international airport in Tuscany, Pisa Airport handles the transit of over 5 million passengers each year to international destinations. Easily accessible by public transport or car, the airport is also known as Galileo Galilei International Airport, named after the famous scientist from the Pisa region. While waiting for your flight, you can enjoy numerous shops and restaurants to savour Italy's cultural treasures.
Which flights are covered by EC 261?
The EC 261 regulation of the European Union compensates passengers whose flight has been delayed, cancelled or overbooked. The regulation automatically applies in the following cases:
- Travellers whose arrival airport is located within the European Union can claim compensation, regardless of the airline's nationality or the destination.
- Travellers whose final destination and airline are located within the European Union.
What is the amount of financial compensation?
If your flight has been delayed, cancelled or overbooked, you may be entitled to compensation. The amount of compensation varies depending on the distance of the journey and the estimated delay duration.
Below are the compensation amounts you may be entitled to.
- For a flight within the European Union, compensation ranges from 250 to 400 euros.
- For a flight outside the European Union, compensation ranges from 400 to 600 euros.
What happens in the event of strikes at Pisa Airport?
Only strikes by airline staff entitle you to compensation. A strike by airport staff does not qualify for compensation under EC 261.
Compensation for a flight delay at Pisa Airport
The EC 261 regulation states that there must be a delay of more than two hours at an airport within the European Union to qualify for compensation. Note that the delay must be due to specific conditions such as a technical fault for which the airline is responsible.
Compensation for a cancelled flight at Pisa Airport
If your flight is cancelled, you may be eligible for compensation provided the cancellation was announced less than 14 days before the departure date. The compensation amount can be up to €600 per passenger.
Overbooking at Pisa Airport: what are your rights?
In the event of overbooking on your flight, you may be entitled to compensation from the airline. Note, you must not be one of the volunteers who agree not to board.
Which documents should you keep in case of a flight issue at Pisa Airport?
- Booking documents: ticket reservation, e-ticket, flight ticket purchase receipt
- Booking documents: ticket reservation, e-ticket, flight ticket purchase receipt.
- Boarding pass (email, SMS, or paper)
- Receipts and tickets for purchases made while waiting at the airport. Request a delay or cancellation certificate from the airline
Delayed assists you in case of flight disruption at Pisa Airport
Has your flight been delayed, cancelled or overbooked ? Delayed will handle the claim process to secure your compensation. All you need to do is prepare for your next trip while waiting for your compensation.