Our fees
Two fee levels depending on case complexity: always deducted from the compensation paid by the airline. You pay nothing out of pocket.
Standard claim: amicable
of your fixed compensation: the lowest commission on the French market.
No fee if we fail
If legal action is required
extra only if the airline refuses to cooperate and legal proceedings are required.
No fee if we fail
Gain simulator
Select the fixed compensation amount you are entitled to. Our fees are always deducted from the compensation: you pay nothing out of pocket.
Amicable route - standard case
You receive
450 €
75 % of your compensation
Lowest price on the market
Legal route - if needed
You receive
360 €
60 % of your compensation
Lowest price on the market
Amicable route - standard case
You receive
300 €
75 % of your compensation
Lowest price on the market
Legal route - if needed
You receive
240 €
60 % of your compensation
Lowest price on the market
Amicable route - standard case
You receive
187,50 €
75 % of your compensation
Lowest price on the market
Legal route - if needed
You receive
150 €
60 % of your compensation
Lowest price on the market
What makes us different
Because defending your rights should never cost you anything if it does not work.
If your request is unsuccessful, for whatever reason, you owe us nothing. No administrative fees, no hidden costs, no unpleasant surprises.
When an airline refuses to cooperate, we take the matter to court at our own expense. Lawyers, court, bailiff: everything is included in our success fees.
The exact amount of our fees is communicated to you before any signature. You know what you will receive and what we collect. No bad surprises.
Verified customer reviews
Reviews are checked by Avis Vérifiés, an independent third party. All reviews are displayed; we do not select testimonials.
“After 2 years, I was surprised to receive an email from Delayed saying I had received my compensation. Incredible, they are super persistent! I recommend them!!”
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“Excellent handling of the claim with information provided throughout the process. The financial compensation was exactly as announced. Total satisfaction.”
Translated from French
“Hello, thank you for the work done that allowed me to be compensated following the cancellation of the Lufthansa flight. Best regards”
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“Very satisfied with delayed.co. The app is well made for submitting documents and the follow-up is very professional.”
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FAQ
Delayed.co is a French company registered with the R.C.S. of Nantes. Our service works on success: no fees are due until compensation is obtained.
You can claim on your own, but airlines frequently refuse or are slow to respond. Delayed.co takes care of the case, follow-ups and any necessary appeals.
Our commission is 25% amicably. If legal action becomes necessary, a 15% surcharge applies only if successful.
No. No administration fees, no advance, no subscription. If we don't get your compensation, you pay nothing.
Delayed.co acts on the basis of European Regulation CE 261/2004, which provides fixed compensation for certain delays, cancellations, denied boarding and missed connections.
We analyze the reason for the refusal. If the case remains defensible, we can launch the necessary legal procedures, without advance payment on your part.
The timeline depends on the airline and the complexity of the case. You are informed of important steps without having to follow up yourself.
To get started, your flight number and booking reference are usually enough. If the claim is eligible, we will ask you for the documents needed to support it.
