Birmingham Airport
Situated 10 km southeast of the city, Birmingham Airport serves over 10 million passengers travelling to international destinations. It has two terminals and operates more than 100 flights daily on average. Accessible by car, train, or taxi, the airport offers numerous services such as restaurants and souvenir shops to help you pass the time while waiting for your flight.
Which flights are covered by EC 261?
The EC 261 regulation allows for compensation and protection for travellers affected by a cancellation, delay or overbooking of their flight. It automatically applies in the following cases:
. Travellers whose final destination and airline are located within the European Union.
- Travellers whose arrival airport is within the European Union can claim compensation, regardless of the airline's nationality or the destination.
- . Travellers whose final destination and airline are located within the European Union.
What is the amount of compensation?
The amount of compensation for a delay, cancellation or overbooking varies depending on the length of the delay and the distance of the journey.
Below are the compensation amounts you may be entitled to.
- For a flight within the European Union, compensation ranges from 250 to 400 euros.
- For a flight outside the European Union, compensation ranges from 400 to 600 euros.
What happens in the event of strikes at Birmingham Airport?
The EC 261 regulation does not apply to airport staff strikes. However, if it is an airline staff strike, you may be eligible for compensation.
Compensation for a flight delay at Birmingham Airport
A delay of more than two hours at an airport within the European Union entitles you to compensation from the airline. The airline must also be directly responsible for the delay.
Claiming compensation for a cancelled flight at Birmingham Airport
If you are informed that your flight is cancelled less than 14 days before the departure date, you may be entitled to compensation of up to 600 euros.
Overbooking at Birmingham Airport
If your flight is overbooked and you are unable to board, you may be entitled to compensation. Note, you must not be among the volunteers who agree not to board.
What to do in case of a flight issue at Birmingham Airport?
If you experience a cancellation, delay or overbooking, make sure to keep the following documents:
- Booking documents: ticket reservation, e-ticket, purchase invoice for the flight ticket.
- Boarding pass (email, SMS or paper)
- Receipts and tickets for purchases made while waiting at the airport
- Request a delay or cancellation certificate from the airline
Delayed assists you in case of flight disruption at Birmingham Airport
Is your flight disrupted? If it's a delay, cancellation or overbooking, you can receive compensation as provided by EC 261 regulation.
Delayed takes care of the administrative procedures on your behalf to get compensated by the airline. Whether it's a delay, cancellation, or overbooking, with Delayed, you have nothing to worry about or do.