Warsaw Chopin Airport
As the main international airport in Warsaw, Warsaw Chopin Airport facilitates travel for over 18 million passengers annually to international destinations. Conveniently accessible by public transport or car, the airport is located in the heart of Warsaw, allowing you to explore Poland's cultural treasures while waiting for your flight.
Warsaw Chopin Airport
Located in the Okecie district of Warsaw, Warsaw Chopin Airport is about ten kilometres from the centre of Poland's capital. Operating since the 1930s, the Polish airport has been named after composer Frédéric Chopin since 2001. Today, Warsaw Chopin Airport is the largest in Poland, comprising a complex of 4 terminals spread over nearly 3000 hectares. As the country's largest airport, it handles over 40% of passenger traffic.
Which flights are covered by EC 261?
The EC 261 regulation of the European Union aims to protect andcompensate passengers whose flight has been delayed, cancelled or overbooked. The regulation automatically applies in the following cases:
- Passengers whose arrival airport is located in the European Union can claim compensation, regardless of the airline's nationality or destination.
- Passengers whose final destination and airline are located in the European Union.
What is the amount of financial compensation?
In the event of a delay, cancellation or overbooking, you may be entitled to compensation.
Below are the compensation amounts you may be entitled to.
- For a flight within the European Union, compensation ranges from 250 to 400 euros.
- For a flight outside the European Union, compensation ranges from 400 to 600 euros.
The amount of compensation varies depending on the distance of the journey and the length of the delay.
What happens in the event of strikes at Warsaw Chopin Airport?
The EC 261 regulation states that onlystrikes by airline staff entitle passengers to compensation. A strike by airport staff does not entitle passengers to compensation.
Compensation for a flight delay at Warsaw Chopin Airport
The EC 261 regulation specifies that there must be a delay of more than two hours at an airport in the European Union to be eligible for compensation. Additionally, the delay must be due to specific circumstances such as a technical fault for which the airline is responsible.
Claiming compensation for a cancelled flight departing from Warsaw Chopin Airport
To receive compensation for a cancelled flight, the cancellation must be announced less than 14 days before the departure date. The compensation amount can be up to €600 per passenger.
Overbooked flight departing from Warsaw Chopin Airport
In the event of overbooking on your flight, you may be entitled to financial compensation. Note, you must not be one of the volunteers who agree not to board.
What to do in case of a flight issue at Warsaw Chopin Airport?
In the event of disruptions to your flight, make sure to keep the following documents:
- Booking documents: ticket reservation, e-ticket, purchase invoice for the airline ticket.
- Boarding pass (email, SMS, or paper)
- Receipts and tickets for purchases made while waiting at the airport
- Request a delay or cancellation certificate from the airline
Delayed assists you in case of flight disruptions at Warsaw Chopin Airport
Have you experienced a delay, cancellation or overbooking of your flight? Delayed will handle the claim process to secure your compensation. All you need to do is provide us with all the necessary documents and prepare for your next journey.