Airline Air Algérie
Air Algérie is an airline established in 1947 with the primary aim of enabling travellers to reach France. Over the years, the airline has expanded its destinations, allowing passengers on its flights to explore the world.
Getting a refund for an Air Algérie ticket
Do personal or professional reasons require you to change or cancel your flight ticket? Be aware that EC 261 regulations do not oblige airlines to refund flight tickets. Make sure to check the refund terms in the airline's fare conditions . Air Algérie states on its website that it is possible to make schedule changes for tickets booked directly through the airline. Similarly, a refund is possible for a potential cancellation of your reservation. To do this, you need to complete the online form.
What are your rights in case of flight disruption with Air Algérie
During a flight, disruptions can occur. This may be a delay, a cancellation or overbooking. If you experience a disruption on your flight, be aware that EC 261 regulations allow you to claim compensation.
What is the compensation amount paid by Air Algérie?
The amount of your compensation depends on the length of the journey, as well as its duration.
Below are the compensation amounts you may be entitled to.
- For a flight of 1,500 km or less: you may be entitled to compensation of €125 for less than 2 hours delay or €250 for 2 hours delay or more.
- For an intra-European Union flight of more than 1,500 km: you may be entitled to €200 compensation for less than 2 hours delay or €400 for 3 hours delay or more.
- For a flight outside the European Union of 1,500 to 3,500 km: you may be entitled to €200 compensation for less than 2 hours delay or €400 for 3 hours delay or more.
- For a flight outside the European Union of more than 3,500 km: you may be entitled to €300 compensation for less than 2 hours delay or €600 for more than 4 hours delay.
What is the scope of EC 261 regulations?
The European Union has implemented EC 261 regulations to compensate travellers affected by a delay, cancellation or overbooking of their flight.
There are two scenarios where EC 261 regulations automatically apply and allow for compensation.
Passengers whose arrival airport is located in the European Union can claim compensation in the event of a delay or cancellation of a flight, regardless of the airline's nationality or destination.
- Passengers whose arrival airport is located in the European Union can claim compensation in the event of a delay or cancellation of a flight, regardless of the airline's nationality or destination.
- Passengers departing from a non-EU country, but whose final destination and airline are located in the European Union.
What happens in the event of an Air Algérie airline strike?
If an airline staff strike prevents you from boarding, you may be entitled to compensation. Note, EC 261 regulations do not apply to airport staff strikes.
What happens in the event of a delay to your flight with Air Algérie?
If you have experienced a delay during your flight, don't worry, EC 261 regulations allow you to file a claim with the airline and receive compensation. Note, there must be a delay of more than 2 hours at an airport in the European Union.
It should be noted that EC 261 regulations apply only to flights where the delay is due to specific conditions, such as a technical fault or operational issue for which the airline is responsible. Extraordinary circumstances do not allow for compensation claims.
What happens in the event of a cancellation of your flight with Air Algérie?
A cancellation of your flight entitles you to financial compensation. The cancellation must be less than 14 days before departure. The law considers that passengers have not had sufficient time to find an alternative solution.
The airline must offer you an alternative flight or provide a full refund of your ticket. If you board the alternative flight, your lump-sum compensation is calculated based on the flight distance and the estimated delay upon arrival. The compensation amount can be up to €600 per traveller.
What happens in the event of overbooking of your flight with Air Algérie?
Overbooking means that the airline has sold more tickets than there are seats available on the flight. In the event of an overbooked flight, you can receive financial compensation.
Note, to be eligible for compensation, you must not be one of the volunteers who agree not to board.
The amount of compensation depends on the length of the journey.
- For a flight up to 1,500 km, you may be entitled to a maximum of €250.
- For a flight distance between 1,500 and 3,500 km, you may be entitled to a maximum compensation of €400.
- For a flight within the EU over 3,500 km, the maximum compensation is €400, and €600 for a journey between the EU and a non-EU country.
Our advice in case of issues with Air Algérie
To have a complete claim, remember to keep the following documents:
- Booking documents: ticket reservation, e-ticket, flight ticket purchase receipt.
- Boarding pass (email, SMS or paper).
- Receipts and tickets for purchases made while waiting at the airport.
- Receipts and tickets for purchases made while waiting at the airport.
- Request a delay or cancellation certificate from the airline.
Delayed helps you in case of disruption with Air Algérie
In the event of a delay, cancellation or overbooking of your flight, don't worry! Delayed takes care of the administrative procedures to help you obtain your financial compensation. All you have to do is prepare for your next flight while waiting for your compensation.