Ljubljana Airport
Seen as the gateway to Slovenia, Ljubljana Airport is a key hub for travellers wishing to explore the country. With its new terminal, passengers can set off to discover destinations worldwide. The airport is easily accessible by car, public transport, and taxi. The shops within the airport allow you to pick up any last-minute souvenirs before your flight.
Which flights are covered by EC 261?
The European Union has established EC 261 to compensate passengers whose flight has been cancelled, delayed or overbooked.
The regulation automatically applies in the following cases:
- Passengers departing from an airport located in the European Union can claim compensation, regardless of the airline's nationality or destination.
- Passengers whose final destination and airline are located within the European Union.
What will be the amount of my compensation?
The compensation amount provided by EC 261 depends on the distance and duration of the delay.
Below are the compensation amounts you may be entitled to.
- For a flight within the European Union, compensation ranges from 125 to 400 euros.
- For a flight outside the European Union, compensation ranges from 200 to 600 euros.
Is compensation possible in the event of a strike at Ljubljana Airport?
EC 261 states that airline staff strikes entitle you to compensation. However, EC 261 does not provide compensation for airport staff strikes.
Is compensation possible in the event of a delay at Ljubljana Airport?
If your flight is delayed by more than three hours at an airport in the European Union, you may be eligible for compensation. Note that the delay must be due to specific circumstances such as a technical fault for which the airline is responsible.
Is compensation possible in the event of a flight cancellation at Ljubljana Airport?
To receive compensation following a cancellation of your flight, it is essential that the cancellation is announced less than 14 days before the departure date. The compensation can be up to 600 euros per passenger.
Is compensation possible in the event of overbooking at Ljubljana Airport?
Overbooking occurs when the airline sells more tickets than there are seats available. If your flight is overbooked, you may be entitled to financial compensation. Note that you must not be among the volunteers who agree not to board.
What to do in case of flight issues at Ljubljana Airport?
In the event of disruptions (delay, cancellation or overbooking) on your flight, make sure to keep the following documents:
- Booking documents: ticket reservation, e-ticket, purchase invoice for the flight ticket.
- Boarding pass (email, SMS, or paper).
- Receipts and tickets related to your purchases while waiting at the airport.
- Request a delay or cancellation certificate from the airline.
Delayed assists you in case of flight disruptions at Ljubljana Airport
Has your flight been delayed, cancelled, or overbooked? The regulations allow you to claim compensation. All year round, Delayed supports you by handling the administrative procedures on your behalf. All you need to do is plan your next trip while waiting to receive your compensation.