Newcastle Airport
Located in England, Newcastle Airport serves over 80 destinations worldwide. With over 5 million passengers in 2018, the airport offers numerous services for travellers. You can enjoy souvenir shops as well as a variety of restaurants to savour British cuisine.
Which flights are covered by EC 261?
The EC 261 regulation compensates passengers affected by a cancellation, delay or overbooking of their flight. The regulation automatically applies in the following cases:
- Travellers whose arrival airport is located in the European Union can claim compensation, regardless of the airline's nationality or destination.
- Travellers whose final destination and airline are located in the European Union.
What is the amount of compensation awarded?
In the event of a delay, cancellation or overbooking, you may be entitled to a financial compensation.
Below are the compensation amounts you may be entitled to.
.
- For a flight within the European Union, compensation ranges from 250 to 400 euros.
- For a flight outside the European Union, compensation ranges from 400 to 600 euros.
The amount of compensation depends on the length of the journey and the duration of the delay.
What happens in the event of strikes at Newcastle Airport?
The EC 261 regulation may apply only to strikes by airline staff. This allows you to obtain compensation. A strike by airport staff does not entitle you to compensation.
Can you be compensated for a flight delay at Newcastle Airport?
There must be a delay of more than two hours at an airport in the European Union to be eligible for financial compensation. Additionally, the delay must be due to specific conditions such as a technical fault for which the airline is responsible.
Claiming compensation for a cancelled flight at Newcastle Airport
To receive your compensation following thecancellation of your flight, the cancellation must have been announced less than 14 days before the departure date. The compensation amount can be up to €600 per passenger.
What to do if your flight is overbooked departing from Newcastle Airport?
If your flight is overbooked, you may be entitled to financial compensation. Note, you must not be among the volunteers who agree not to board.
What to do in case of a flight issue at Newcastle Airport?
In case of disruptions to your flight, remember to keep the following documents:
- Booking documents: ticket reservation, e-ticket, purchase invoice for the flight ticket
- Boarding pass (email, SMS or paper)
- Receipts and tickets for purchases made while waiting at the airport
- Request a delay or cancellation certificate from the airline
Delayed supports you in case of flight disruption at Newcastle Airport
Has your flight experienced a delay, cancellation or overbooking ? Don't worry, Delayed will handle the compensation claim for you. You don't have to do anything, just prepare for your next journey while waiting to receive your compensation.