Belgrade Airport
Belgrade Airport, located in the city of Belgrade, Serbia, can accommodate over 6 million travellers. It has two terminals and offers flights to more than 86 destinations. While waiting at the airport, you can enjoy Wi-Fi access, souvenir shops, and restaurants where you can savour Serbian specialities.
Which flights are covered by EC 261 regulation?
The EC 261 regulation protects and compensates passengers affected by a delay, cancellation, or overbooking of their flight. The regulation automatically applies in the following two cases:
- Travellers whose arrival airport is located within the European Union can claim compensation, regardless of the airline's nationality or destination.
- Travellers whose final destination and airline are located within the European Union.
What is the amount of compensation provided by law?
The amount of compensation received following a delay, cancellation, or overbooking varies depending on the length of the delay and the distance of the journey.
Below are the compensation amounts you may be entitled to.
- For a flight within the European Union, compensation ranges from 250 to 400 euros.
- For a flight outside the European Union, compensation ranges from 400 to 600 euros.
What happens in the event of strikes at Belgrade Airport?
The EC 261 regulation states that strikes by airline staff entitle passengers to compensation. Note that the regulation does not apply to strikes by airport staff.
Compensation for a flight delay at Belgrade Airport
If your flight is delayed by more than two hours at an airport within the European Union and the airline is responsible, you may be entitled to compensation.
Compensation for a cancelled flight at Belgrade Airport
If your flight is cancelled less than 14 days before the scheduled departure date, you may be entitled to compensation of up to 600 euros.
Overbooking at Belgrade Airport: what to do?
If your flight is overbooked and you cannot board, you may be entitled to compensation. Note, you must not be one of the volunteers who agree not to board.
What to do in case of a flight issue at Belgrade Airport?
If you experience a cancellation, delay, or overbooking, make sure to keep the following documents.
- Booking documents: ticket reservation, e-ticket, purchase invoice for the flight ticket
- Boarding pass (email, SMS, or paper)
- Receipts and tickets for purchases made while waiting at the airport
- Request a delay or cancellation certificate from the airline
Delayed supports you in case of a flight issue at Belgrade Airport
Delayed handles all the procedures on your behalf to obtain your compensation. Whether it's a delay, cancellation, or overbooking of your flight, contact us promptly to receive your compensation.