Vnukovo Airport (Moscow)
Located 28 km from Moscow in Russia, Vnukovo Airport is considered the fourth main airport serving Moscow. It offers travellers the opportunity to reach destinations worldwide through its two terminals. To make the most of your time at the airport, a variety of services are available. Secure parking, Wi-Fi access, and on-site restaurants are all provided to ensure you can explore Russia while waiting for your flight.
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Which flights are covered by EC 261?
The EC 261 regulation was established by the European Union to compensate passengers whose flights have been delayed, cancelled or overbooked.
The regulation automatically applies in the following cases:
- Travellers whose arrival airport is located in the European Union can claim compensation, regardless of the airline's nationality or destination.
- Travellers whose final destination and airline are located in the European Union.
What compensation can I receive?
In the event of a delay, cancellation or overbooking, your compensation varies depending on the length of the journey and the estimated delay .
Below are the compensation amounts you may be entitled to.
- For a flight within the European Union, compensation ranges from 250 to 400 euros.
- For a flight outside the European Union, compensation ranges from 400 to 600 euros.
Can I be compensated in the event of a strike at the airport?
Only strikes by airline staff entitle you to compensation. A strike by airport staff does not entitle you to compensation.
Compensation for a flight delay at Vnukovo Airport
If a flight is delayed by more than two hours at an airport in the European Union, you may be entitled to compensation. The delay must be due to specific conditions such as a technical fault for which the airline is responsible.
Claim compensation for a cancelled flight at Vnukovo Airport
If you wish to claim compensation following a cancellation, it must have been made less than 14 days before the departure date. The compensation amount can be up to €600 per passenger.
Overbooking at Vnukovo Airport
In the event of an overbooked flight, you may be entitled to financial compensation. Note, you must not be one of the volunteers who agree not to board.
What to do in case of a flight issue at Vnukovo Airport?
In the event of disruptions to your flight, make sure to keep the following documents for your claim.
- Booking documents: ticket reservation, e-ticket, purchase invoice for the flight ticket.
- Boarding pass (email, SMS or paper)
- Receipts and tickets for purchases made while waiting at the airport
- Request a delay or cancellation certificate from the airline
Delayed is by your side in case of flight disruptions at Vnukovo Airport
Delay ? Cancellation ? Overbooking ? Whatever your situation, we handle all the procedures on your behalf so you can receive your compensation. Trust Delayed to quickly secure your compensation and prepare for your next holiday.