Riga Airport

With over 76 destinations worldwide, Riga Airport offers travellers the chance to embark on new adventures. Located in Latvia, the airport is accessible by car, taxi, and public transport. The souvenir shops and restaurants within the airport allow you to enjoy your wait before boarding by exploring the delights of Latvia. 

plane on the tarmac at Riga Airport

Which flights are covered by EC Regulation 261

The EC Regulation 261 entitles travellers whose flight has been disrupted (due to a delay, cancellation or overbooking) to receive compensation. The regulation automatically applies in the following cases:

  • Travellers whose arrival airport is located within the European Union can claim compensation, regardless of the airline's nationality or destination.
  • Travellers whose final destination and airline are located within the European Union.

What is the amount of compensation provided by European regulation?

If your flight has been delayed, cancelled or overbooked, you may be entitled to compensation to make up for the inconvenience caused. The amount of compensation depends on the distance of the journey and the length of the delay.

Below are the compensation amounts you may be entitled to.

  • For a flight within the European Union, compensation ranges from €250 to €400.
  • For a flight outside the European Union, compensation ranges from €400 to €600.
inside Riga Airport

What happens in the event of strikes at Riga Airport?

If an airline staff strike affects your flight, you may be entitled to compensation. Note that an airport staff strike does not entitle you to compensation.


Claiming compensation for a flight delay at Riga Airport

To claim compensation for a flight delay, the delay must be over two hours at an airport within the European Union. Additionally, the delay must be due to specific circumstances (such as a technical fault) for which the airline is responsible.


  Claiming compensation for a cancelled flight at Riga Airport

To be eligible for compensation following a flight cancellation, the cancellation must have been announced less than 14 days before the departure date. The compensation amount can be up to €600 .


Cases of overbooking departing from Riga Airport

If your flight is overbooked and you are unable to board, you may be entitled to compensation. Note, you must not be one of the volunteers who agree not to board.


What to do if you encounter a problem at Riga Airport?

In the event of disruptions to your flight, make sure to keep the following documents to support your claim: 

  • Booking documents: ticket reservation, e-ticket, purchase invoice for the flight ticket
  • Boarding pass (email, SMS or paper)
  • Receipts and tickets for purchases made while waiting at the airport 
  • Request a delay or cancellation certificate from the airline

Delayed assists you in case of flight disruption at Riga Airport 

In the event of a delay, cancellation or overbooking of your flight, the EC Regulation 261 allows you to claim compensation. Delayed and its team are here to help you with your compensation claim. We handle all the procedures so you don't have to do anything.