Graz Airport
Located in Austria, in the municipality of Feldkirchen bei Graz, the airport can accommodate up to 750,000 passengers wishing to travel worldwide. The airport is easily accessible by car, taxi, or public transport. The secure parking allows you to leave your vehicle safely for the duration of your stay. On site, you will find numerous souvenir shops and restaurants where you can enjoy Austrian specialities.
Which flights are covered by EC Regulation 261?
EC Regulation 261 allows travellers who have experienced a disruption (a delay, cancellation, or overbooking) to be compensated. The regulation automatically applies in the following cases:
- Passengers departing from an airport located in the European Union can claim compensation, regardless of the airline's nationality or the destination.
- Passengers whose final destination and airline are located in the European Union.
What compensation can I expect to receive?
If your flight has been delayed, cancelled, or overbooked, you can claim compensation to offset the inconvenience caused. The amount depends on the distance of the journey and the length of the delay.
Below are the compensation amounts you may be entitled to.
- For a flight within the European Union, compensation ranges from €125 to €400.
- For a flight outside the European Union, compensation ranges from €200 to €600.
What compensation can I expect in the event of strikes at Graz airport?
If an airline staff strike affects your journey, you may be eligible for compensation. However, an airport staff strike does not entitle you to compensation.
What compensation can I expect in the event of a delay at Graz airport?
If your flight is delayed by more than three hours at an airport in the European Union, you may be entitled to compensation. The delay must be due to specific circumstances for which the airline is responsible.
What compensation can I expect in the event of a cancellation at Graz airport?
If your flight cancellation was announced less than 14 days before the departure date, you may be entitled to compensation of up to €600.
What compensation can I expect in the event of overbooking at Graz airport?
If your flight is overbooked and you are unable to board, you can submit a claim for compensation. Note that to be eligible for compensation, you must not be among the volunteers who agree not to board.
All our advice in case of a problem at Graz
In the event of disruptions to your flight, remember to keep the following documents to support your claim:
- Booking documents: ticket reservation, e-ticket, purchase receipt for the flight ticket.
- Boarding pass (email, SMS, or paper).
- Receipts and tickets for purchases made while waiting at the airport.
- Request a delay or cancellation certificate from the airline.
Delayed helps you in the event of a flight disruption at Graz airport
In the event of a delay, cancellation, or overbooking of your flight, EC Regulation 261 allows you to claim compensation. Delayed assists you in making your compensation claim. Our team will handle all the procedures so you don't have to do anything.