Delayed.co · Help Center

About Delayed

Delayed accompagne les voyageurs victimes de perturbations de vols pour faire valoir leurs droits d’indemnisation selon la réglementation européenne

5 questions

About Delayed

My Airline Did Not Accept My Compensation Claim, Can I Still Turn to Delayed?

Yes, Delayed can help you! To do this, simply check your eligibility directly on our website. Our teams will verify whether the airline's refusal is justified. If it is unjustified, then we will assert your rights ourselves.

Why Choose Delayed for My Flight Compensation Claim?

Delayed is a French service fully available to support and assist you through multiple channels.

Choosing Delayed for your flight compensation means assurance of an instant response on the admissibility of your claim, a simple process, and dedicated advisors fully at your service.

Delayed's operation also relies on a highly efficient eligibility verification system entirely based on artificial intelligence.

Our system is also reliable and transparent: a commission is only charged in case of success! No compensation? No fees!

Why Delayed?

We created Delayed to support all air passengers who have experienced a flight disruption and wish to obtain compensation.

Our goal is to relieve you of all the stress that a compensation claim can represent. This way, you avoid numerous back-and-forths with airlines, waiting, or lack of response.

What Does Delayed Do?

In French, Delayed means "delayed": our company is indeed aimed at all travelers who have experienced disruptions on a flight such as a delay, cancellation, or overbooking.

In Europe, strict legislation has been established: we assist air passengers in asserting their rights against airlines. 

According to the latest data from the World Bank, nearly 3.7 million passengers per year choose to travel by plane to explore the world. The airplane has become a highly favored mode of transport: consequently, with an increasing number of travelers, the number of problems also rises. Canceled flights, delayed flights, overbooking, or missed connections are all disruptions that an air passenger may encounter. These disruptions are covered by European law, providing the possibility of being compensated by the responsible airlines. 

Delayed takes care of everything for you: you save time and peace of mind.

What Can Delayed Do for Me?

Has your flight been delayed or canceled and you need to assert your rights with the airline? No stress, Delayed takes care of everything for you.

It takes just 5 minutes to submit your compensation claim on our website and the response is instant! You will quickly know the eligibility of your claim! Of course, we keep you informed of the progress of your compensation claim at every stage. If compensation is granted by the airline, you receive your money minus our service fees. Conversely, if your compensation is not granted, you pay no fees.