Stuttgart Airport

Stuttgart Airport was built in 1939, replacing the former Böblingen Airport.

After the war, it became a French military base and was returned to the city of Stuttgart in 1948. Reflecting the Stuttgart region, a metropolis of nearly three million inhabitants, it is the 6th largest airport in Germany, with over 10 million travellers annually.

Located in the heart of the European Union, this airport is naturally subject to European law, particularly Regulation (EC) No 261/2004.

Here's how it applies.

Which flights are covered by Regulation (EC) No 261/2004?

While Stuttgart is indeed a German airport, the majority of airlines it hosts are from other countries.

Of course, there are some German-flagged airlines (Lufthansa, TUI Fly Deutschland, Eurowings). But the airport also hosts several airlines based in North Africa and the Middle East.

To recap, the flights covered by Regulation (EC) No 261/2004 are:

all flights departing from Stuttgart Airport or another European airport
all flights arriving in Stuttgart, operated by an airline based in the European Community (including Norway, Switzerland, and Iceland).

Flights originating from the European Union are covered. However, flights from third countries, operated by airlines such as Turkish Airlines or Nouvelair (a Tunisian airline), are not covered.

Before making any claim, ensure your flight is covered by the European regulation.

What rights does Regulation (EC) No 261/2004 provide?

If you encounter difficulties at Stuttgart Airport, the airline responsible for your travel has certain obligations. For you, these are rights.

Being transported to your destination as soon as possible

You have purchased a plane ticket from an airline. If you arrive on time and your documents are in order, they must transport you to your destination.

If your flight is delayed, cancelled, or if the airline denies you boarding due to overbooking, they must offer you a solution.

Material assistance

If your delay is prolonged, it may incur additional costs. Regulation (EC) No 261/2004 requires the airline to cover these for you. They must provide meals and drinks, or finance them if necessary.

They must also cover your accommodation costs if you need to stay overnight. You are also entitled to two free phone calls.

A refund, under certain conditions

In the event of a flight cancellation, overbooking or a delay of more than 5 hours, you can request a refund from your airline.

The refund constitutes a waiver of your journey and any assistance from the airline. It also nullifies any subsequent compensation.

A fixed compensation

European regulations also provide for fixed compensation, ranging from €125 to €600, depending on the type of disruption, the flight distance, and the delay experienced.

Encountered issues at Stuttgart Airport? Delayed is here to assist you

Air travel often involves some unpredictability.

Was your flight delayed, cancelled, or overbooked? If you were at Stuttgart or another airport in the European Community, you might be entitled to compensation.

Want to claim it but find the process daunting? Delayed is here to help.